Volume 19, Issue 2, December 2015, Pages 303–318
Fakhrul Islam1 and Sabina Yeasmin2
1 Assistant Professor, Department of Public Administration, Shahjalal University of Science and Technology, Sylhet, Bangladesh
2 M.S.S Research Student, Department of Public Administration, Shahjalal University of Science and Technology, Sylhet, Bangladesh
Original language: English
Copyright © 2015 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
The importance of local governments is especially relevant in an increasingly urbanizing world, for the well-being of the people for the effective delivery of basic services. While there is widespread agreement that effective urban local governments play a critical role in achieving sustainable economic growth, stronger public services and inclusive governance. The city corporation is legally responsible for providing urban services to the people within the municipality area to develop and implement appropriate strategies to ensure sustainable urban development. This is an explanatory-descriptive study followed by in-depth information aiming
To analyze s the systems and processes that contribute to service delivery performance in urban areas and to examine the effectiveness of urban service from the existing problems and outlines proper suggestion for providing urban services to the people effectively. But it is facing a massive challenge in providing adequate urban services in the urban area. Therefore to meet the future demand for urban services, the study suggested, the management capacity of the urban utilities should continue to improve.
Author Keywords: Effectiveness, City Governance, Urban Services, City Corporation.
Fakhrul Islam1 and Sabina Yeasmin2
1 Assistant Professor, Department of Public Administration, Shahjalal University of Science and Technology, Sylhet, Bangladesh
2 M.S.S Research Student, Department of Public Administration, Shahjalal University of Science and Technology, Sylhet, Bangladesh
Original language: English
Copyright © 2015 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
The importance of local governments is especially relevant in an increasingly urbanizing world, for the well-being of the people for the effective delivery of basic services. While there is widespread agreement that effective urban local governments play a critical role in achieving sustainable economic growth, stronger public services and inclusive governance. The city corporation is legally responsible for providing urban services to the people within the municipality area to develop and implement appropriate strategies to ensure sustainable urban development. This is an explanatory-descriptive study followed by in-depth information aiming
To analyze s the systems and processes that contribute to service delivery performance in urban areas and to examine the effectiveness of urban service from the existing problems and outlines proper suggestion for providing urban services to the people effectively. But it is facing a massive challenge in providing adequate urban services in the urban area. Therefore to meet the future demand for urban services, the study suggested, the management capacity of the urban utilities should continue to improve.
Author Keywords: Effectiveness, City Governance, Urban Services, City Corporation.
How to Cite this Article
Fakhrul Islam and Sabina Yeasmin, “Effectiveness of Urban Service Delivery System of Sylhet City Corporation in Bangladesh,” International Journal of Innovation and Scientific Research, vol. 19, no. 2, pp. 303–318, December 2015.
