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International Journal of Innovation and Scientific Research
ISSN: 2351-8014
 
 
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Management of physical and electronic records: A comparative study of public and private sector in Botswana


Volume 47, Issue 2, March 2020, Pages 58–67

 Management of physical and electronic records: A comparative study of public and private sector in Botswana

Grace Mwenda Mabuta1, Lesego Selotlegeng2, and Tshoganetso Makhumalo3

1 Department of Archieves and Records, Faculty of Business and Information Resource Management, Institute of Development Management, Gaborone, Botswana
2 Department of Project Management, Faculty of Business and Information Resource Management, Institute of Development Management, Gaborone, Botswana
3 Department of Archieves and Records, Faculty of Business and Information Resource Management, Institute of Development Management, Gaborone, Botswana

Original language: English

Copyright © 2020 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract


Proper storage of records ensures that they are continuously accessible. Proper storage is a vital aspect of every records management program. Good records management will promote efficient and effectiveness in ensuring regulatory compliance, minimizing litigation risks, supporting making informed decisions by providing timely and sufficient information. The aim of the study is to assess records management practices in the private and public sector in Botswana. A cross-sectional study with quantitative approach was completed in Gaborone between January 2019 and May 2019. Respondents who were included in the study were record management officers who work in public and private sector. A snowball sampling technique was used to find a specific number of participants who works in the private sector while a purposive sampling technique as used for records officers who work in public sector. All statistical modelling was carried out using Statistical Package for the Social Sciences, version 29. The study indicates records keeping system in both public and private sector being the manual and electronic. Public sector indicates that 65% of the records keeping are in electronic form. The associations between organization and security measure are presented in this study: CCTV cameras were associated with security measures that are in private sector. While for public sector alarm systems were associated with security measures. Public and public sector in Botswana has security measures but still need to implement more security measures to improve security of records. Both sectors have more electronic records than manual.

Author Keywords: Records, Management, private sector, Public sector.


How to Cite this Article


Grace Mwenda Mabuta, Lesego Selotlegeng, and Tshoganetso Makhumalo, “Management of physical and electronic records: A comparative study of public and private sector in Botswana,” International Journal of Innovation and Scientific Research, vol. 47, no. 2, pp. 58–67, March 2020.