Data processing technology is ever necessary to support the business of the company, and it is housed, kept, and replaced by new technology when available to satisfy the growing thirst for information processing power led by the company. Due to the complex nature to maintaining large computer systems and software's good IT policies are required to run the organization. The expectations are evolving now that IT should be a major contributor to the trade mission of the company. IT managers often do not understand the technology hidden powers and aspect for the freedom and accurate working, which can be provided with the existing resources. It not only it serves the business, but it turns into the proper application of technology as well. In fact, it is a small, but nevertheless significant paradigm to make the transition from a culture of technology to a working convenience. IT Service Management has been used in the IT industry for many years in one form or another, usually by organizations have realized the need for an approach to the provision of balancing services within IT. It is based on the principle of defining, achieving and maintaining the required service levels for IT user, business and company at large. Unfortunately, it can be said that very few IT organizations have adopted IT as a key strategy for Freedom of Information for meeting the targets set in the larger company. Even the adoption of the IT model many organizations have left behind a service orientation, while in their struggle for control of new technologies and therefore that are immature in proper information freedom.