[ Les stratégies de coping chez les fonctionnaires de Kisangani en République Démocratique du Congo ]
Volume 52, Issue 1, December 2020, Pages 72–81
Didier Kalobo Mukondola1 and Joseph Tshimpanga Bakadianjila2
1 Chef de Travaux, Université de Kisangani, RD Congo
2 Professeur Ordinaire, Université de Kisangani, RD Congo
Original language: French
Copyright © 2020 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Through this study, we want to explain stress through the coping strategies used by agents and civil servants in the city of Kisangani in the Democratic Republic of Congo. After analyzing the data, we realized that to control stress at work, respondents do not use the different dimensions in the same way. In the order of succession of these dimensions, appear value conversion, acceptance, behavioral and social withdrawal, cognitive control vs planning and addictiveness. Also, we have found that all coping strategies are used, although not in the same way. Nonetheless, there is conversion that comes first, followed by control, with refusal and withdrawal taking third and fourth place respectively, social support and, lastly, focus. In the same vein, the three fields of the Toulouse coping scale (ETC) are operated in roughly the same way. Finally, the two categories of ETC coping (positive coping and negative coping) are used indiscriminately by officials of the State of the City of Kisangani, with an emphasis on negative coping (81.16) than positive (80, 93).
Author Keywords: Stress, work, Toulousaine coping scale, adjustment, civil servant, strategies.
Volume 52, Issue 1, December 2020, Pages 72–81
Didier Kalobo Mukondola1 and Joseph Tshimpanga Bakadianjila2
1 Chef de Travaux, Université de Kisangani, RD Congo
2 Professeur Ordinaire, Université de Kisangani, RD Congo
Original language: French
Copyright © 2020 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
Through this study, we want to explain stress through the coping strategies used by agents and civil servants in the city of Kisangani in the Democratic Republic of Congo. After analyzing the data, we realized that to control stress at work, respondents do not use the different dimensions in the same way. In the order of succession of these dimensions, appear value conversion, acceptance, behavioral and social withdrawal, cognitive control vs planning and addictiveness. Also, we have found that all coping strategies are used, although not in the same way. Nonetheless, there is conversion that comes first, followed by control, with refusal and withdrawal taking third and fourth place respectively, social support and, lastly, focus. In the same vein, the three fields of the Toulouse coping scale (ETC) are operated in roughly the same way. Finally, the two categories of ETC coping (positive coping and negative coping) are used indiscriminately by officials of the State of the City of Kisangani, with an emphasis on negative coping (81.16) than positive (80, 93).
Author Keywords: Stress, work, Toulousaine coping scale, adjustment, civil servant, strategies.
Abstract: (french)
A travers cette étude, nous voulons expliquer le stress par les stratégies de coping auxquelles font recourent les agents et fonctionnaires de l’Etat dans la ville de Kisangani en République Démocratique du Congo. Après analyse des données, nous nous sommes rendu compte que pour contrôler le stress au travail, les enquêtés n’utilisent pas les différentes dimensions de la même façon. Dans l’ordre de succession de ces dimensions, apparaissent la conversion des valeurs, l’acceptation, le retrait comportemental et social, le contrôle cognitif vs la planification et l’addictivité. Aussi, nous avons trouvé que toutes les stratégies de coping sont utilisées, bien que pas de la même manière. Néanmoins, il y a la conversion qui vient en tête, suivie du contrôle, le refus et le retrait occupent respectivement la troisième et la quatrième place, vient le support social et, en dernier rang la focalisation. Dans le même ordre d’idées, les trois champs de l’échelle Toulousaine de coping (ETC) sont exploités à peu près de la même manière. Enfin, les deux catégories de coping de l’ETC (coping positif et coping négatif) sont exploitées indistinctement par les fonctionnaires de l’Etat de la Ville de Kisangani, avec une accentuation sur le coping négatif (81,16) que positif (80, 93).
Author Keywords: Stress, travail, Echelle Toulousaine de coping, ajustement, fonctionnaire, stratégies.
How to Cite this Article
Didier Kalobo Mukondola and Joseph Tshimpanga Bakadianjila, “Coping strategies among officials in Kisangani in the Democratic Republic of Congo,” International Journal of Innovation and Scientific Research, vol. 52, no. 1, pp. 72–81, December 2020.
